Category Archives: At Work

Simplifying and integrating two quality management systems, upgrading certification to ISO9001 2015

By | At Work | No Comments
A large telecommunications company following purchase of another business simplified and integrated two quality management systems into a helpful and valuable program aimed at improving customer outcomes. The system was recertified to ISO9001, 2015. Client challenge To maintain certification and integrate two quality management systems into an outcome based program that delivered outcomes for the customers.   Maintain the benefits and avoid the pitfalls of the existing systems – not to throw the baby out with the water, so to speak. Ensure the practices apply to the whole of the company and are known and understood by key stakeholders across...
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Achieving safety and compliance on a residential construction site – again and again

By | At Work | No Comments
A medium size construction company developed a safety management program designed to achieve compliance and good outcomes on any future project. Client challenge To ensure compliance with safety legislation while maintaining profitability and efficiency on every project. Lack of a documented safety management program and evidence of safety activities. Tight margins requiring efficiency on every project. High level of contactors on site, leading to high reliance on site foremen for site coordination. Risk Strategies solution Reviewed existing processes by interviewing stakeholders to understand their priorities, needs and preferred outcomes; Documented a site Safety Coordination Plan designed to be implemented in...
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Live site creates additional safety challenges

By | At Work | No Comments
When a leading University continued to operate “business as usual” during its major infrastructure upgrades, it was critical that the safety of students, staff and visitors was not placed at increased risk. Client challenge This was a challenging project, particularly due to the fact that the university continued to operate throughout the duration of the work. Working within a live, busy environment presented enormous challenges in terms of health and safety, environmental issues, minimising noise and disruption to staff and students. Risk Strategies solution Engaged as expert advisors to the project team, Risk strategies: Developed monitored and reviewed the Project...
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Reducing costs of workers compensation claims

By | At Work | No Comments
A large cleaning company improved its financial outcomes by halving costs of their workers compensation claims. Client challenge To support injured workers while ensuring the best financial management of workers compensation claims: Reducing administrative burden of workers compensation. Reducing costs. Offering sustainable return to work. Risk Strategies solution Develop and resource a workers compensation solution to: Improved the relationship with the Claims Agent by establish accountabilities and improving communication lines. Provided training to managers and supervisors regarding return to work and costs of workers compensation. Developed and resourced workers compensation management workflows, providing expert strategic claims management advice. Documented suitable...
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Excavator Company risks being in over their head

By | At Work | No Comments
A specialist civil contractor tendered for a large government infrastructure project before realising that their safety systems were not up to scratch. Client challenge An expert salvage operator with significant experience managing complex cultural heritage projects, was awarded a large government contract; however, before sign-off, was required to make significant changes and improvements to their OHS Management System and Health and Safety Consultation Plan (HSCP) to demonstrate to the department (the client) adequate safe systems of work to manage the projects risks.   The contractor was like many in his position – qualified and competent at what they do, time poor...
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