Psychological Safety Management
Specialist advice and support to ensure your organisation meets its psychological safety and hazard management duties
Ensuring that your organisation meets its psychological safety management duties
Growing awareness, increased workers compensation claims and a better understanding of the impact of psychological injuries have led the federal and most state governments to put in place codes of practice and obligations for identifying and managing psychological safety hazards in the workplace.
Navigating the requirements can be complex as there are multiple codes of practice and compliance codes, plus a myriad of compliance information. However, in most states and territories (other than Victoria), employer's obligations are based on:
The federal government’s amendments to the Work Health and Safety Regulations 2011, which came into effect in June 2023.
Specialist psychological safety management advice and support
In recent years, Risk Strategies’ team of experienced safety management consultants has supported a variety of organisations across all sectors to develop and implement psychological safety management frameworks that allow them to effectively:
Identify psychological safety hazards
Assess psychological safety risks
Develop and implement risk controls and corrective actions
Review, evolve and improve psychological safety management frameworks within their workplaces.
Our approach is based on ensuring compliance with all applicable legislative obligations and the guidelines set out in AS/NZS ISO45003:2021 Occupational health and safety management, Psychological health and safety at work.
An all-encompassing solution for managing psychological and psychosocial hazards in your organisation
We begin by spending time with your team and meeting with stakeholders to understand the existing hazard management frameworks and types of psychological safety exposures that may exist in the business.
Once the requirements and parameters are well understood, a framework is developed in consultation with your team that sets out your organisation’s psychological safety:
Roles and responsibilities
Risk management process
how psychological hazards will be identified and assessed
how controls will be determined and validated
Review and audit parameters
Communication and engagement strategy
Our experienced psychological safety management consultants work as an extension of your team to manage the framework’s implementation. This typically involves:
There are multiple ways to identify psychological hazards. A staff survey, carefully designed to extend understanding of your organisation’s hazard profile and identify specific psychological hazards in your organisation, is our preferred way to start this process. There are other means, such as risk workshops.
Risk assessment and corrective actions
In collaboration with stakeholders and staff we work to:
Validate the findings of the survey or workshops.
Understand the level of risk associated with the hazards identified.
Brainstorm, identify and prioritise corrective actions and controls.
Implement corrective actions
Various methods are used to implement corrective actions and controls, including but not limited to training, Employee Assistance Programs and reviews of processes, job design and systems. We are able to work with other trusted providers to deliver the required programs.
Post implementation, a review process allows the effectiveness of the controls and corrective measures implemented to be assessed and identify any further corrective actions or controls that may be needed.
Often this will involve:
Repeating the hazard identification survey and/or
Staff and stakeholder workshops.
'In just seven months Risk Strategies halved
our workers compensation claims and implemented a clear management strategy for those remaining'