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Psychosocial Safety Management

Specialist advice and support to ensure your organisation meets its psychosocial safety and hazard management duties

Ensuring that your organisation meets its psychosocial safety management duties

Growing awareness, increased workers compensation claims and a better understanding of the impact of psychological injuries have led led Australia's federal and state governments to put in place psychosocial regulations, Codes of Practice and Compliance Codes in recent years.

It means that effectively managing psychosocial risks and hazards is now as imperative as managing physical safety risks and hazards. 

 

However, navigating the various requirements and regulations can be complex and the unique nature of psychosocial safety hazards can make assessing risks and implementing appropriate controls challenging. 

 

Specialist psychosocial safety management advice and support

Our team of experienced consultants have a thorough knowledge and understanding of all federal and state psychosocial safety legislative requirements and Codes of Practice and Compliance and have guided, advised and supported a wide range of organisations in developing and implementing compliant management systems. 

 

Our approach is based on ensuring compliance with all applicable legislative obligations and the guidelines, including:

  • Safe Work Australia Model Code of Practice 

  • The different state-based Regulations, Compliance Codes and Codes of Practice.

  • AS/NZS ISO 45003:2021 Occupational health and safety management, Psychosocial health and safety at work 

An all-encompassing solution for managing psychological and psychosocial hazards in your organisation
 

Working as an extension of your team, we tailor our approach and methodology to suit the unique needs of your workplace and staff to develop and implement an effective and compliant management system. 

 

Importantly, our tailored and collaborative approach informs, engages and empowers individuals throughout the organisation to drive and champion the importance of psychosocial safety.

1

Investigation

We begin by spending time with your team and meeting with stakeholders to understand the existing hazard management frameworks and types of psychological safety exposures that may exist in the business. 

2

Framework development

Once the requirements and parameters are well understood, a framework is developed in consultation with your team that sets out your organisation’s psychosocial safety:

  • Policy

  • Roles and responsibilities

  • Risk management process

    • how psychosocial hazards will be identified and assessed

    • how controls will be determined and validated

  • Reporting parameters

  • Review and audit parameters

  • Communication and engagement strategy

3

Framework implementation

Our experienced psychosocial safety management consultants work as an extension of your team to manage the framework’s implementation. This typically involves:  

 

Hazard identification 

There are multiple ways to identify psychosocial hazards. A staff survey, carefully designed to extend understanding of your organisation’s hazard profile and identify specific psychological hazards in your organisation, is our preferred way to start this process. There are other means, such as risk workshops.

 

Risk assessment and corrective actions

In collaboration with stakeholders and staff we work to:

  1. Validate the findings of the survey or workshops.

  2. Understand the level of risk associated with the hazards identified.

  3. Brainstorm, identify and prioritise corrective actions and controls. 

 

Implement corrective actions

Various methods are used to implement corrective actions and controls, including but not limited to training, Employee Assistance Programs and reviews of processes, job design and systems.  We are able to work with other trusted providers to deliver the required programs.

4

Review effectiveness

Post implementation, a review process allows the effectiveness of the controls and corrective measures implemented to be assessed and identify any further corrective actions or controls that may be needed.

 

Often this will involve:

  • Repeating the hazard identification survey and/or

  • Staff and stakeholder workshops. 

Psychological Safety Management in Focus

In June 2024, we brought together a panel of workplace risk, psycholosocial safety and management system specialists to explore and discuss:

  • The frameworks and measures other organisations are using to manage psychosocial safety.

  • What a best practice approach to identifying hazards, assessing risks, implementing controls and corrective actions looks like. 

  • The challenges and strategies for overcoming them that different organisations have applied in designing, implementing and evolving psychosocial safety management systems.

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